Last Updated: August 29, 2026
This Privacy Policy describes how Innovators Robotics ("we," "us," or "our") collects, uses, and shares information when you use the Innovators Parts service (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Service.
When you create an account or use the Service, we collect information you voluntarily provide, including:
When you access the Service, we automatically collect certain information, including:
We use the information we collect to:
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it. We process your data based on:
We do not sell your personal information. We may share your information only in the following circumstances:
The Service relies on the following third-party providers:
We do not use web analytics. No analytics provider receives information about your visits, nothing tracks you across other sites, and there is no analytics cookie to decline.
The Service does still record ordinary server logs, and uses Sentry for error tracking when something breaks — both described elsewhere in this policy.
We use Sentry for error tracking and performance monitoring. Sentry may collect certain technical information about your device and usage of the Service to help us identify and fix issues. For more details, please refer to Sentry's Privacy Policy.
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.
Deleting a receipt removes it immediately and permanently; it cannot be recovered, though it may persist in backups until those age out.
Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law. Orders, parts and receipts you created remain with your organization, as they are the organization's purchasing records rather than personal data about you.
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction including encryption in transit and at rest.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at the address below.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we take appropriate safeguards to ensure your data remains protected.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or would like your account or organization deleted, please contact us at:
Email: support@innovatorsrobotics.com
This Privacy Policy is provided for informational purposes and does not constitute legal advice. We recommend consulting with a legal professional for advice specific to your situation.